Shipping & Returns

 

Shipping and Processing Times

USA & Canada

We work to ship all orders in 1 - 2 business days. We ship orders with USPS First Class, which means your order will be delivered in 1 - 5 business days! Please note Canadian orders may have slightly longer shipping times.

International

We work to ship all orders in 1 - 2 business days. We ship orders with USPS First Class International, which means your order will be delivered in 1 - 3+ weeks.

Warranty & Returns

Reactive Copper warrants its products to be free from workmanship defects. If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery for a replacement. 

If you want to return an undamaged item, it must be in new condition and be requested within 7 days of delivery. You will be responsible for return shipping and a 5% fee will be deducted from your refund to cover transaction fees. 

We are not responsible for items lost in transit.